Links2Care is a non-profit community service organization that provides multi-service support to seniors, adults with disabilities, children and families in Mississauga and the Halton Region. We proudly serve approximately 7,000 individuals with a dedicated team of over 350 staff members and volunteers to provide community care where it matters most. These service programs operate within a $8.2M per annum budget.
Links2Care is proud to be a Great Place to Work® (Certified 2024-2025) and to have won 2024 Best Workplaces™ in Canada, based on employee feedback about their workplace experience. We also received CARF accreditation, demonstrating our commitment to quality services, accountability, and sound financial stewardship. At Links2Care, we foster a supportive, collaborative environment for employees, clients, and the community.
Our vision is to create “A community that is cared for, always,” and we live our values of Respect, Equity, Integrity, Dedication, and Innovation every day. Join us in making a meaningful impact!
For more information about our wide variety of programs and services, please peruse our website.
VOLUNTEER Position Overview
The Meals on Wheels Driver/Runner delivers nutritious meals to people living at home who are unable to prepare their own meals and/or picks up meals at provider and brings them to our distribution sites.
As a volunteer of Links2Care, the volunteer will actively demonstrate Links2Care values and will promote and support the mission and vision of the agency.
Role and Responsibilities
- Picks up route list and meals from the Georgetown or Acton office
- Using your own vehicle, deliver meals to each client on the route sheet
- Uses sanitization practices such as recommended hand washing and food serving guidelines
- On completion of meal delivery, returns list and meal bags to office
- Interacts professionally in accordance with Links2Care Code of Conduct and Human Rights Act
- Maintains complete confidentiality of client information in accordance with Links2Care confidentiality/privacy policy
- Maintains a safe and healthy work environment
- Reports any unusual client conditions and concerns to Coordinator
- Maintains calmness in emergencies, with an ability to assist in a crisis
- Participates in annual volunteer survey
- Performs other duties as assigned
Skills and Qualifications
- Possess a valid Ontario Driver’s license and a safe driving record
- Access to a safe and appropriate vehicle, which is adequately insured with a minimum of 1 million dollars of liability
- Physical ability to carry meal bags
- Patient, understanding, and sensitive to the needs of seniors or those with disabilities
- Friendly and courteous
- Reliable and punctual
- Ability to respect and maintain client confidentiality
- Ability to interact, listen and communicate clearly with others in a professional, courteous and pleasant manner
- Willingness to assist others in a non-judgmental manner with patience and understanding
- Completion of a satisfactory Vulnerable Sector Check prior to start date and throughout volunteer duration as required by Links2Care
Boundaries and Limitations
- No physical contact with clients
- No lifting or transferring, providing personal care to, or transporting clients
- No administering of medication to clients
- No providing advice of a medical or financial nature to clients
Working Conditions
- Drives throughout the community in personal car
- Walks to client’s door to drop off meals
Orientation, Training and Benefits
- Orientation to agency programs and policies and ongoing support and training
- Program specific information and training
- Opportunity to give back to the community
- Opportunity to gain work experience
- A valued member of a team
- Community involvement hours for high school if applicable
- Assists people to live independently while enhancing quality of life.
- Mileage expenses are reimbursed.
