The information stated above is an accurate account of the complaint to the best of my knowledge. I understand that this complaint will be treated confidentially. However, it may be necessary for Links2Care to contact me for more information on the complaint, and I will assist as necessary. I also understand that by making a complaint, a decision may not necessarily be reversed, nor can Links2Care guarantee that a policy will be changed. I understand that my complaint will be addressed in writing by the appropriate time as stipulated in Links2Care’s complaint policy.
