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Volunteer Congregate Dining Assistant – Halton Hills


Links2Care is a non-profit, community service organization providing a better quality of life through care, support and connection for seniors and adults with disabilities, children and families, and people of all ages in need in Halton, Mississauga, and South Etobicoke.

We have a culture of caring because it is what we do! We empower people – our volunteers, our clients, and our stakeholders – by supporting them to live their best possible life.

For more information about our wide variety of programs and services, please peruse our website.

Volunteer Position Overview

The Congregate Dining Assistant serves food and beverages to a group of seniors to encourage nutrition, socialization, and enjoyment of the group activity.

As a volunteer of Links2Care, the volunteer will actively demonstrate Links2Care values and will promote and support the mission and vision of the agency.

Contact our Volunteer Coordinator at [email protected]

Role and Responsibilities

  • Set tables, serves food and beverages
  • Clears and cleans tables
  • Converses in a friendly manner, listens and socializes while serving
  • Uses sanitization practices such as recommended hand washing and food serving guidelines
  • Follows recommended tableware washing guidelines
  • Occasionally delivers a meal within the building if client is unable to attend
  • Interacts professionally in accordance with Links2Care Code of Conduct and Human Rights Act
  • Maintains complete confidentiality of client information in accordance with Links2Care confidentiality/privacy policy
  • Maintains a safe and healthy work environment
  • Reports any unusual client conditions and concerns to Coordinator
  • Maintains calmness in emergencies, with an ability to assist in a crisis
  • Participates in annual volunteer survey
  • Performs other duties as assigned

Skills and Qualifications

  • Knowledge of food service guidelines
  • Patient, understanding, and sensitive to the needs of seniors or those with disabilities
  • Friendly and courteous
  • Reliable and punctual
  • Ability to respect and maintain client confidentiality
  • Ability to interact, listen and communicate clearly with others in a professional, courteous and pleasant manner
  • Willingness to assist others in a non-judgmental manner with patience and understanding
  • Completion of a satisfactory Vulnerable Sector Check prior to start date and throughout volunteer duration as required by Links2Care

Boundaries and Limitations

  • No physical contact with clients
  • No lifting or transferring, providing personal care to, or transporting clients
  • No administering of medication to clients
  • No providing advice of a medical or financial nature to clients

Working Conditions

  • Works in a kitchen/common dining room environment
  • Exposed to hot foods, plates and cookware.
  • Stands for extended periods of time
  • Lift/carry items up to 20 lbs. (i.e. program supplies)

Orientation, Training and Benefits

  • Orientation to agency programs and policies and ongoing support and training
  • Program specific information and training
  • Opportunity to give back to the community
  • Opportunity to gain work experience
  • A valued member of a team
  • Community involvement hours for high school if applicable
  • Assists people to live independently while enhancing quality of life

Links2Care reaffirms its policy and maintains a work environment free from discrimination, treating all employees with dignity and respect. All employees share in the responsibility and commitment to equal employment opportunity. Links2Care does not discriminate against any employee or applicant based on age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal and provincial laws, regulations, and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, social and recreational programs.

It is the policy of Links2Care to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Links2Care is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Should any applicant require accommodation through the application, interview, or selection processes, please contact our Human Resources Department at 905-844-0252 ext. 130.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Contact us to learn more

905-844-0252 or 1-800-844-0252 or [email protected]

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